Mike manages a team that promotes the growth and profitability of franchise members within the Marketing & Print Division – including new owners who have acquired centers through the MatchMaker® Program or Advantage Program. He joined the company in 1985 and has attained increasingly responsible positions in business education, financial management, coaching and consultation, and workflow and project management during his tenure. Mike began his AFB career as a printing instructor, later becoming Director of Training before transitioning to Regional Operations Manager. In 2016, his role expanded to Senior Regional Operations Director, assuming leadership of the Regional Support Team, finally becoming VP of Franchise Member Support and taking on supplier relations.